What candidates say about the interview process at ADT. Zoom interview with the recruiter. If you do well, then a phone call interview with the on-site manager. ADT recruiter has first intro phone call. ADT manager phone call, followed by a likely mgr. Supervisor interview on site (pre covid). Mine was easy, I almost feel like they would have Interview. 1st phone interview with HR. Then a Google meet virtual interview with 2 people, 2 branch managers. Asked a list of questions. - why Telus - what do you know about Telus - why telecommunications industry - what do you know about certain policy - what strength did your past manager talk about - what weakness - how to handle difficult 2. What do you consider your greatest accomplishment during your career? 3. What is one advantage that our airline has over our competition? 4. At our airline, teamwork is the key to providing the best overall experience to our customers. How do you work as part of a larger team? 5. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 135 Enterprise Customer Service Representative interview questions and 127 interview reviews. Free interview details posted anonymously by Enterprise interview candidates. Sample answer: “I start by categorizing tasks based on urgency and importance. I then create a to-do list and allocate specific time blocks for each task.”. 9. Describe the procedure of accepting and distributing deliveries in your previous job. Understanding of logistical tasks is important. Sample answer: 16. Describe a time when you had to collaborate with other team members to close a sale. Collaboration is a crucial aspect of a productive sales team. It’s essential to understand how well you work with others to drive success, support your colleagues, and create a positive team dynamic. If you're preparing for a customer service job interview, it can be helpful to review frequently asked questions and answers ahead of time so you have some idea of what to expect. Review this list of 15 questions and answers to help you prepare for your next interview. If you've never worked in a call center before, don't worry. You can prepare for call center interview questions like this by studying the following: The function of a call center. Why call centers are important for customer service. The role and day-to-day tasks of a call center representative. How You Could Answer Pkmn.